FAQ

There are several parking options located just steps from our building. While we do not offer validated parking, guests can choose from convenient nearby garages and street parking.

Please bring your medical insurance card, government-issued ID such as a driver’s license, list of medications, and your previous glasses and/or contact lens prescriptions.

There will be a $30 cancellation/no-show fee if you are unable to make your appointment without giving us at least 24 hours prior notice.

We ask that you please confirm your appointments via our electronic reminders at least 2 days prior to your appointment.

Allow 1 hour for a complete comprehensive exam.

All new patient's will have their eyes dilated at their first visit, and then will receive dilation every other year unless medically necessary.

You will experience up close blurry vision and light sensitivity for a couple hours after the exam so please plan travel accommodations accordingly.

We have the option to take retinal photos on all patients who are here for annual exams. Most insurances have a $39 copay for this service. This is not a replacement for dilation.

Vision insurance benefits cover routine eye exams to prescribe glasses prescription, and check the health of your eyes. If a medical eye condition is found, you may need services that are not covered by vision insurance. You may need to schedule an additional appointment to address the related concerns. We will bill medical insurance for medical eye care, but payment at the time of service may be required.

No, contact lens evaluations to update your contact lens prescription is an added service that includes an additional fee. Most insurances have a separate benefit for the contact lens evaluation.

Our office doesn’t do only contact lens evaluations. You will need to receive a full comprehensive exam with a contact lens evaluation.